Privacy Policy Jawa88 — Your Personal Data Protection

1 Introduction

Jawa88 is an online wagering platform fully committed to protecting the privacy and personal data security of every user. We understand how sensitive your personal information is, especially in the context of financial and online entertainment platforms.

This Privacy Policy is designed to clearly and transparently explain how Jawa88 manages your personal data — from the point of collection through to deletion. We adhere to applicable international data protection standards and are committed to maintaining the trust you have placed in us.

This policy covers all your interactions with Jawa88, including during account registration, deposits and withdrawals, use of customer support, and access to any part of our platform. The term "personal data" in this document refers to any information that can be used to identify you directly or indirectly.

2 Information We Collect

Jawa88 collects various types of information depending on how you interact with our platform. This collection is done directly from you as well as automatically through your use of the platform.

Information you provide directly:

• Full name as it appears on your official identity document.
• Date of birth and ID card or passport number.
• Active email address and mobile phone number.
• Current residential address including postcode and state.
• Bank account or e-wallet details for payment processing.
• KYC supporting documents such as copies of identity cards, bank statements, and proof of address.

Information collected automatically:

• IP address, device type, model and operating system.
• The type and version of web browser used.
• Login and logout session records, including dates and times.
• Betting activity history, deposits and withdrawals.
• Platform usage data such as pages visited and time spent on the platform.
• Cookie and similar tracking technology information.

3 How We Use Your Data

Jawa88 uses your personal data only for legitimate purposes as stated in this policy. We do not use your data for purposes outside the agreed scope without additional consent from you.

• Identity Verification: Process KYC and verify user eligibility before financial transactions are approved.
• Transaction Processing: Manage deposits, withdrawals, and all financial activity on the platform securely.
• Customer Service: Handle enquiries, complaints, and support requests more efficiently and accurately.
• Platform Security: Detect and prevent fraud, hacking, money laundering, and suspicious activity.
• Service Improvement: Analyse usage patterns to improve the user experience and platform performance.
• Marketing Communications: Send promotional information and exclusive offers — subject to your unsubscribe preferences.
• Legal Compliance: Fulfil reporting obligations to relevant authorities as required by law.

4 Data Processing Basis

Jawa88 processes your personal data on a solid legal basis. We rely on one or more of the following bases for each processing activity carried out:

• Contract Performance: Processing required to provide the services you requested, including account management and transactions.
• Legitimate Interest: Processing required for security purposes, fraud prevention, and product improvements that do not affect your fundamental rights.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML requirements.
• Consent: In certain cases such as marketing communications, we require your explicit consent, which can be withdrawn at any time.

5 Sharing Information with Third Parties

Jawa88 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, we share information in the following limited situations:

• Payment Processor: Required transaction information is shared with authorised payment processors to facilitate deposits and withdrawals.
• Identity Verification Provider: KYC data is shared with approved third-party identity verification services to meet compliance requirements.
• Legal Authority: We disclose information to government authorities or law enforcement when lawfully required to do so.
• Technology Service Provider: Infrastructure and technology partners who support our platform's operations are bound by strict confidentiality agreements.

6 Cookies & Tracking Technologies

Jawa88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our platform.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. Cannot be disabled.
• Performance Cookies: Gather information on how users interact with the platform to help us improve it.
• Functional Cookies: Save your preferences such as language, region, and display settings to deliver a more personalised experience.
• Analytics Cookies: Helps us understand aggregate usage patterns to make accurate, data-driven decisions.

You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the Jawa88 platform.

7 Data Storage & Security

Jawa88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or accidental deletion.

• All data is transmitted through protected channels 256-bit SSL encryption.
• Data is stored on secure servers with multi-layered access controls and continuous 24/7 monitoring.
• Internal access to sensitive user data is restricted to staff who require it to perform their duties.
• Security audits and penetration tests are conducted periodically by independent parties.
• An integrated data backup system ensures your data is never lost, even in the event of a technical failure.

Data retention periods depend on operational needs and legal obligations. Generally, active account data is retained for as long as your account remains active, while transaction records are kept for the period required by applicable financial regulations. Data that is no longer needed will be securely deleted in accordance with established procedures.

8 Your Rights as a User

As a jawa88 user, you have certain rights regarding your personal data. jawa88 respects and facilitates the exercise of these rights:

To exercise any of the above rights, please contact the jawa88 support team via Live Chat or our support email. We will process your request within a reasonable timeframe and no later than the deadline set by applicable law.

9 Children's Data

The jawa88 platform is strictly for users aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18.

10 Changes to This Privacy Policy

Jawa88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology used, legal requirements, or other operational reasons.

When significant changes occur, we will notify you via:

• Prominent notices on the jawa88 platform homepage.
• Notification via email to the address registered in your account.
• In-app notifications if you use the jawa88 app.

The "Last Updated" date at the top of this document will always be refreshed to reflect the current version. Continued use of the platform after any amendment takes effect constitutes your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to help.

You can reach us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly within the jawa88 platform.
• Support Email: [email protected] — we aim to respond within 24 business hours.